Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Device and app information: device identifier, Android ID or app-generated fallback identifier, advertising identifier when available, app version, install time, country or region, device model, operating system version, and network status.
• Usage information: dramas viewed, playback progress, watch history, favorites, search terms, selected categories, playback speed preferences, sound/vibration settings, and in-app interaction events.
• Content delivery information: video URLs requested, cache status, playback errors, buffering events, and diagnostic information needed to provide video streaming.
• Feedback information: information you provide when contacting us by email, including your email address and message content.

2. How We Use Information

We use information to:

• Provide video playback, episode selection, recommendations, search, favorites, and watch history features.
• Remember your preferences, including playback progress, speed, sound, vibration, and region-based content display.
• Improve app stability, performance, caching, loading speed, and content recommendations.
• Detect, prevent, and troubleshoot crashes, abuse, fraud, security issues, and technical errors.
• Respond to feedback, support requests, and user inquiries.
• Comply with legal obligations and enforce our Terms of Service.

3. Local Storage and Cache

The app may store playback records, favorite drama IDs, search history, settings, device identifiers, and video cache files on your device. Video cache may remain on disk after the app is restarted unless cleared by the app, the operating system, or the user.

4. Cookies, SDKs, and Third-Party Services

The app may use third-party services or SDKs for video playback, media caching, analytics, advertising attribution, crash diagnostics, and content delivery. These providers may process device identifiers, usage data, IP address, and diagnostic data according to their own privacy policies.

We do not control third-party privacy practices. You should review the privacy policies of any third-party services used in connection with the app.

5. Advertising and Identifiers

Where permitted by your device settings and applicable law, we may access advertising identifiers or similar identifiers to support measurement, fraud prevention, app analytics, and personalization. You can reset or limit advertising tracking through your device settings where available.

6. Sharing of Information

We may share information with:

• Service providers that help operate the app, deliver content, host services, analyze performance, or troubleshoot issues.
• Law enforcement, regulators, courts, or other parties when required by law or necessary to protect rights, safety, and security.
• Successors or affiliates in connection with a merger, acquisition, financing, restructuring, or transfer of business assets.

We do not sell your personal information in exchange for money.

7. Data Retention

We retain information for as long as needed to provide the app, maintain your preferences, comply with legal obligations, resolve disputes, and enforce agreements. Locally stored data may remain until you clear app data, uninstall the app, or use app features that delete specific records.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also clear local app data through your device settings. To submit a privacy request, contact us using the email below.

9. Children’s Privacy

Reelove is not intended for children under 13 years of age, or the minimum age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.

10. International Transfers

Your information may be processed in countries or regions other than where you live. Data protection laws may differ from those in your location. We take reasonable steps to protect information in accordance with this Privacy Policy.

11. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we may provide notice in the app or by other appropriate means. Continued use of the app after an update means you accept the revised policy.